Browse Legal Rules for Wallet and Account Use
Our Legal notice explains the conditions that apply when you create, access or close an account from Indonesia. Eligibility depends on local law, and where local law permits, you must complete the account details and phone verification requested on the access screen. The notice also explains
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how wallet records connect to your account when you use DANA, OVO, GoPay or QRIS, plus bank transfer and virtual account references. We use these details to match an account request with the payment record you provide, not to create a separate profile for each wallet.
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Read the policy before sending documents, changing account details or requesting a withdrawal check. If wording is unclear, use the policy contact route displayed in your account and include the relevant date, wallet rail and account email so we can locate the matter without asking you
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to repeat the full history.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.